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1st4cruising - Our Promise
Our Promise
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ABTA’s main aims are to maintain high standards of trading practice for the benefit of its Members, the travel industry at large, and the consumers that they serve. 1st4cruising is a fully ABTA (Association of British Travel Agents) bonded company. Book with an ABTA Member to receive the best possible advice and assistance. A fully ABTA bonded company can also protect your travel arrangements, so you don’t lose out if your service provider fails financially, and they can help in the unlikely event that things go wrong. |
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ATOL is a licensing scheme for travel companies which is operated by the UK's Civil Aviation Authority. ATOL regularly carries out financial checks on the travel companies it licenses every year. If you book a complete holiday with an ATOL travel company you will be protected. An ATOL licensed company is responsible for each component of your holiday. If there is a problem with one of them, before you go or when you're away, they must sort it out and provide you with help and assistance. |
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ACE is the award winning training and support organisation dedicated to providing expert cruise training and support for travel agents and peace of mind for customers. Supported by 30 of the world's leading cruise lines and in turn support over 12,000 travel agents to make sure that cruise customers get the very best in expert advice and assistance. |
- Book with confidence - As members of ABTA, ATOL and ACE, you can be assured that 1st4cruising is fully bonded and your payments are fully protected.
- Our Service Promise - We endeavour to meet and exceed our customers expectations and provide a quality of service and advice second to none.
- Experienced Expert Staff - Over 40 years experience in selling land based holidays, worldwide cruises and tailor made itineraries specifically designed to suit our clients needs.
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1st4Cruising and Voyana Cruise are brands of TTLH Limited, trading under the ABTA and ATOL licenses of Hays Travel Ltd, 25 Vine Place, Sunderland, Tyne & Wear. Company registration number 1990682. When booking a holiday with us you are safe in the knowledge that you are protected by our membership of the travel industry protecting bodies and that Hays Travel Ltd adhere fully to ABTA's Code of Conduct. We are also members of ACE, the Association of Cruise Experts.
1st4Cruising and Voyana Cruise as Retail Agents - we act as a booking agent for the cruise suppliers. These bookings are protected by Hays Travel Ltd membership of ABTA, Membership No. K4354. 1st4Cruising and Voyana Cruise as Tour Operators - when we package different elements of a holiday together ie flights, cruises and/or hotel stays, we are a Tour Operator and these bookings are protected by Hays Travel Ltd Air Travel Operators License (ATOL) 5534. As a Tour Operator Hays Travel Ltd are also members of ABTA, Membership No. W8836.
1st4Cruising and Voyana Cruise as Retail Agents - we act as a booking agent for the cruise suppliers. These bookings are protected by Hays Travel Ltd membership of ABTA, Membership No. K4354. 1st4Cruising and Voyana Cruise as Tour Operators - when we package different elements of a holiday together ie flights, cruises and/or hotel stays, we are a Tour Operator and these bookings are protected by Hays Travel Ltd Air Travel Operators License (ATOL) 5534. As a Tour Operator Hays Travel Ltd are also members of ABTA, Membership No. W8836.